99bd Responsible Gaming — Your Safety is Our Priority
Online betting should be enjoyable — not stressful. 99bd is always here to help you enjoy within safe limits. Confirm you are 21+ and play responsibly.
Gaming
99bd believes that online betting and casino gaming is a form of entertainment — not a source of income or a way to solve financial problems. We want every player to play knowingly, within their means, and with enjoyment. Responsible gaming is not just a rule — it is our commitment.
In accordance with Bangladesh regulations, only individuals aged 21 or older may open an account and place bets on our platform. Participation by minors is strictly prohibited and we follow strict measures to verify age.
If you feel that betting is affecting your daily life, family, or financial situation, contact our 24/7 live chat support right away. Our trained team is always ready to assist you in Bengali.
Responsible Gaming Features
99bd provides you with a range of effective tools to help you stay in control of your play.
Deposit Limit
You can set your own limit on how much you deposit each day, week, or month. Once set, a limit takes effect immediately; if increased, it takes effect after 72 hours.
Loss Limit
Decide in advance the maximum amount you are willing to lose over a set period. When the limit is reached, your account will automatically stop betting for the defined period.
Time-Out Break
If you feel you need a little rest, take a time-out from 1 day up to 6 weeks. During this time you cannot place bets, but you can still log in to your account and view your balance.
Self-Exclusion
You have the option to close your account for 6 months to 5 years or permanently. While self-exclusion is active, the account cannot be reactivated — this is the strongest protection measure available.
Session Time Limit
Set how long you want to play in one session. When the time is up, a warning will be displayed and you will be encouraged to take a break. Taking conscious breaks is very important for mental well-being.
Reality Check
At regular intervals, view a summary of how long you have been playing and how much you have spent. This information will help you make informed decisions and avoid playing excessively.
How to Set Your Limits
Log in to your 99bd account and set your preferred limits in just a few steps — no complications.
Remember, reducing a limit takes effect immediately. Increasing a limit takes effect after 72 hours, giving you the chance to reconsider your decision.
Log In to Your Account
Sign in to 99bd with your username and password.
Go to Account Settings
From the profile menu, select the "Responsible Gaming" option.
Choose Your Preferred Limit
Pick whichever you need — deposit limit, loss limit, session time, or self-exclusion.
Confirm
Set the amount and duration, then press the "Confirm" button — the limit will take effect right away.
Get Support if Needed
If you have trouble with the settings, contact our 24/7 live chat support — help is available in Bengali.
Signs of Problem Gambling
If you notice any of these signs in yourself or a loved one, take action right away.
Feeling the urge to bet more and more in an attempt to recover money lost from betting.
Hiding betting-related activity from family or friends, or lying about it.
Spending money set aside for rent, food, or other essential expenses on betting.
Repeatedly failing to stop betting despite trying, or feeling restless when attempting to do so.
Giving betting more importance than work, studies, or personal relationships.
Taking out loans or borrowing money from others for betting and being unable to repay.
If even one of the above signs applies to you, contact us without delay. Our support team will assist you with complete confidentiality. Right now is the right time to get help for yourself.
Responsible Betting Guidelines
Every player should follow these core principles — that way betting will always remain a source of enjoyment.
- See betting as entertainment — not as a source of income.
- Set a budget in advance and do not spend beyond it.
- Only bet money whose loss will not have a major impact on your life.
- Take regular breaks — playing for a long stretch at a time affects your judgment.
- Avoid betting when you are under stress, anxious, or feeling down.
- Do not bet under the influence of alcohol or any other substance.
- Prioritize spending time with family and friends and other hobbies.
- Be careful of the tendency to place bigger bets out of frustration after a loss.
Our Support Team Is Always Ready
For any questions or concerns about responsible gaming, reach out to us — with complete confidentiality and respect.
24/7 Live Chat Support
At any time, day or night, our Bengali-speaking support team is here for you. From setting limits to self-exclusion — all types of assistance are available.
Email Support
For detailed matters, write to us at: [email protected] — our team will get back to you as soon as possible.
Responsible Gaming FAQs
- Reducing a limit takes effect immediately.
- A request to increase a limit takes effect after 72 hours — this waiting period gives you the chance to reconsider your decision.
Enjoy Safely — Play Responsibly
Play your favorite games at 99bd — cricket betting, slots, or live casino — always within your own limits. Check our FAQ to learn more or start playing right away.